Privacy Policy
The Ten Privacy Principles
Where and Why We Collect Personal Information Online
Cookies
Employee Confidentiality
Limitation of Liability
Contact Us
Updates
Privacy Policy
OnMyBlock.ca Ltd ("OMB") is committed to ensuring the
protection of personal information of our employees,
customers, clients and users of this web site. It has always
been fundamental to the way we do business at OMB in all
our relationships, either on or off the Internet: we are
committed to keeping personal information accurate,
confidential, secure and private.
OMB's policy is simple: we collect personal information
about you only when you knowingly and willingly provide it,
and we will not share or otherwise profit from the
distribution of personal data beyond the use it was provided
to fulfill.
Our practices conform with the Canadian Standards
Association (CSA) Model Code for the Protection of Personal
Information (CAN/CSA - Q830-06). The code consists
of ten inter-related principles which are outlined below.
The Ten Privacy
Principles
Principle
1 - Accountability
Principle
2 - Identifying Purposes
Principle
3 - Consent
Principle
4 - Limiting Collection
Principle
5 - Limiting Use, Disclosure and Retention
Principle
6 - Accuracy
Principle
7 - Safeguarding Customer Information
Principle
8 - Openness
Principle
9 - Customer Access
Principle
10 - Handling Customer Complaints and Suggestions
Principle 1 -
Accountability
OMB is responsible for all personal
information under its control including any personal
information disclosed to third parties for processing.
OMB has established policies and procedures to comply
with its own privacy code, and has designated one or more
persons to be accountable for compliance.
Principle 2 - Identifying
Purposes
OMB will identify the purposes for
collecting personal information, prior to or at the time it is
being provided. Personal information will not be used for a
purpose not previously identified without further individual
consent, unless the new purpose is required by law.
Principle 3 -
Consent
The knowledge and consent of the customer
are required for the collection, use or disclosure of customer
information, except where inappropriate.
Principle 4 - Limiting
Collection
The collection of personal information
shall be limited to that which is necessary for the purposes
identified by OMB.
Principle 5 - Limiting
Use, Disclosure and Retention
Personal information
will not be used or disclosed for purposes other than those
for which it was collected, except with the consent of the
individual or as required by law. Personal information shall
be retained only as long as necessary for the fulfillment of
those purposes.
Principle 6 -
Accuracy
Personal information shall be as accurate,
complete, and up-to-date as is necessary for the purposes for
which it is to be used.
Principle 7 -
Safeguarding Customer Information
OMB protects
personal information with safeguards appropriate to the
sensitivity of the information.
Principle 8 -
Openness
OMB will make specific information
about its personal information management policies and
practices readily available to individuals.
Principle 9 - Customer
Access
Upon request, OMB will inform
individuals of the existence, use, and disclosure of their
personal information and provide access to that information.
An individual shall be able to verify the accuracy and
completeness of their information, and may request that it be
amended, as appropriate.
Principle 10 - Handling
Customer Complaints and Suggestions
OMB will
provide procedures to receive and respond to complaints or
inquiries about policies and practices relating to the
handling of personal information. These procedures will be
easily accessible and simple to use.
Where and Why We Collect
Personal Information Online
Currently OMB collects
personal information from users when they register for
our any Web Services or Private Clients tools (programs where clients can connect to our servers to access custom services, or log in to watch the status of their projects for free) or when they contact us directly.
Web Services
When
an individual registers for any of our Web Services, they are
required to provide their name, email address, and password.
This information allows us to deliver services to an email or website
in a secure manner and enables them to change their
preferences associated with the services. We also ask
subscribers for additional information, which is not required
to participate in the programs. The purpose of gathering
this optional information is twofold: 1) with a greater
understanding of our users we can develop services
even better suited to the needs of our subscribers and 2) to
generate a statistical profile of all subscribers that is
shared with users of said Web Services. Note that OMB will not sell or share your email address or
individual information with any third party.
When a subscriber cancels his or her subscription, that
individual’s personal information (name and email address)
will be deleted from our database within 30 days.
Email
When you send us an
email you provide us with your name and email
address, along with any other information you provide in the
body of your email. This information may be shared with
persons outside of OMB only when they are
required to receive this information in order to respond
effectively to your query. We retain all email correspondence
indefinitely for purposes of reflecting upon our
customer feedback.
Cookies
Cookies
are small text files transferred to your hard drive by a web
server. Because cookies only contain text, they cannot
transmit a virus or damage your system. They are commonly used
to determine return visitors to a site, record your
preferences, shopping cart activity, registration information, pages
viewed or items purchased.
OMB only uses cookies to
allow users to maintain a logged in state when accessing OMB web services or private client areas. No personal information is involved in providing this
feature.
You have the option to set your browser to either accept
cookies openly, to notify you before accepting cookies, or to
refuse cookies altogether.
Employee
Confidentiality
Upon employment, every employee of
OMB is required to sign a "Confidentiality
Agreement and Code of Ethics" that ensures the confidential
handling of business information. This agreement demonstrates
our commitment, both collectively and as individuals, to
protecting the confidentiality of information held by the
company, including specifically, "customer information."
Limitation of
Liability
Complete confidentiality and security is
not yet possible over the Internet. Internet use and
communication is subject to interception, loss and alteration.
On whichever site you provide personal information, it is
possible for a third party to view that information. It is not
surprising, for example, that messages to newsgroups have
resulted in unsolicited email from spammers. You acknowledge
and agree that OMB
shall not be responsible for any damages you may suffer as a
result of the transmission of confidential or sensitive
information over the Internet, and that all such
communications will be at your own risk.
Contact Us
We
hope you find this statement informative and clear. Please email us at privacy@onmyblock.ca with
any questions or requests for further information.
Or, if you prefer, contact us in writing, at:
OnMyBlock.ca Ltd.
390 Davis Dr. LL3
Newmarket, Ontario
L3Y 7T8
Individuals can also contact the Privacy Commissioner of
Canada in writing at the address provided.
The Privacy Commissioner of Canada
112 Kent Street
Ottawa, Ontario
K1A 1H3
or
email to: info@privcom.gc.ca
website: http://www.privcom.gc.ca/
Updates
OMB reserves the right to update and amend this policy as it's deemed necessary or appropriate to do so. Please check back often to be apprised of any changes. This version was updated on March 1, 2004.
